Score from 117 reviews
- Polo Grounds, 793001 Shillong,
India - 
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Highlights
Sun-filled terrace
Comfortable family rooms
Non-smoking rooms available
Complimentary guest parking
Airport shuttle service
Air-conditioned public areas and rooms
Sun-filled terraceComfortable family roomsNon-smoking rooms availableComplimentary guest parkingAirport shuttle serviceAir-conditioned public areas and roomsLocated just 56 km from the famous Cherapunji Park, you can easily explore one of the wettest places on earth! If you're flying in, Shillong Airport is a short 35 km away, while Guwahati Railway Station is 103 km from the hotel. The Shillong Bus Stand is also conveniently close, just 1 km away.
The rooms at Hotel Polo Towers Shillong are designed with your comfort in mind. Expect a flat-screen TV, air conditioning, and a minibar, along with an electric kettle for your morning tea or coffee. Each room has a private bathroom with a shower and complimentary toiletries, making your stay all the more comfortable. You’ll also find a cozy seating area and cable channels to unwind after a day of exploring.
At any time of the day, the 24-hour front desk is at your service. Enjoy lovely moments on the terrace, or unwind at the bar. Additional perks include a tour desk to help map out your adventures, luggage storage, car rental services, and dry cleaning options.
Don't miss the chance to dine at Ginger, the hotel's multi-cuisine restaurant where you can savor delicious Indian, Continental, and Chinese dishes. Room service is also available for those nights you just want to relax in your room.
Please note that the property has mandatory gala dinner charges payable at the hotel and will be applicable during events like Christmas & New Year evening.
Mandatory Pre-Christmas Celebration Gala Dinner Package for Residential & Non Residential Guest (23rd December 2024)
Couple: Rs 6999 AI per Couple
Stag (21 Years & Above) : Rs 3999 AI per person
Kids & Adult (06 years -21 Years): Rs 2499 AI per Kid
Below 06 Years is Complimentary
Inclusions:
Non Alcoholic Welcome Drink on Arrival
Unlimited Lavish Buffet Dinner
Unlimited Soft Beverage
Unlimited Chef Curated Starter with Veg & Non Veg Options
02 Beer or 02 Large IMFL per person (Applicable for Age 21 years and above only)
DJ & Dance floor
Mandatory Christmas Gala Dinner for Residential & Non Residential Guest (24th December 2024) Package
Couple: Rs 3999 AI per Couple
Stag (12 Years & Above): Rs 1999 AI per person
Kids (06 years -12 Years): Rs 999 AI per Kid
Below 06 Years is Complimentary
Inclusions:
Non Alcoholic Welcome Drink
Unlimited Lavish Buffet Dinner
Soft Beverage
Live music
Mandatory New Year Eve Gala Dinner Package for Residential & Non Residential Guest (31st December 2024)
Couple: Rs 7999 AI per Couple
Stag (21 Years & Above) : Rs 4499 AI per person
Kids (06 years -21 Years): Rs 2499 AI per Kid
Below 06 Years is Complimentary
Inclusions:
Non Alcoholic Welcome Drink on Arrival
Unlimited Lavish Buffet Dinner
Unlimited Soft Beverage
Unlimited Chef Curated Starter with Veg & Non Veg Options
Unlimited Liquor IMFL (Applicable for Age 21 years and above only)
DJ & Dance FloorAt Hotel Polo Towers Shillong, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Polo Towers Shillong, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Hotel Polo Towers Shillong, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Polo Towers Shillong, payment by bank transfer prior to arrival is mandatory. After booking at Hotel Polo Towers Shillong, the property will contact you with further instructions.
Premier Room Description, photos, price, amenities
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- wardrobe/closet,
- sofa,
- bedside socket,
- private entrance
- complimentary toiletries,
- bathtub or shower,
- toilet paper,
- toilet,
- shower,
- private bathroom,
- toothbrush,
- body soap,
- conditioner,
- shampoo
- satellite tv channels,
- flat-screen tv,
- cable tv channels,
- television (tv),
- telephone
- electric kettle,
- tea and coffee making facilities
- towels,
- bed linen
- city view
- fire extinguisher (in room/apartment),
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Rooms here will provide you with a flat-screen TV and a minibar. There is also an electric kettle. Featuring a shower, private bathrooms also come with free toiletries. Extras include a seating area and cable channels.
Room size:
Premier Room - 19 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Queen Suite Description, photos, price, amenities
- seating area,
- sofa,
- bedside socket,
- work desk,
- wardrobe/closet,
- private entrance
- complimentary toiletries,
- private bathroom,
- shower,
- body soap,
- conditioner,
- bathtub or shower,
- toilet,
- toothbrush,
- hairdryer,
- bathrobe,
- toilet paper
- cable tv channels,
- satellite tv channels,
- flat-screen tv,
- television (tv),
- telephone
- electric kettle,
- chocolates or cookies (charges may apply),
- fruit basket (charges may apply),
- tea and coffee making facilities,
- wine glasses
- towels,
- bed linen
- city view
- fire extinguisher (in room/apartment),
- smoke detector
Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Queen Suite - 37 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Presidential Suite Description, photos, price, amenities
- seating area,
- bedside socket,
- work desk,
- wardrobe/closet,
- sofa,
- private entrance
- bathrobe,
- toothbrush,
- conditioner,
- toilet paper,
- toilet,
- private bathroom,
- shower,
- bathtub or shower,
- body soap,
- hairdryer,
- complimentary toiletries
- telephone,
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- television (tv)
- electric kettle,
- wine glasses,
- tea and coffee making facilities,
- chocolates or cookies (charges may apply),
- dining area,
- fruit basket (charges may apply)
- towels,
- bed linen
- city view
- smoke detector,
- fire extinguisher (in room/apartment)
Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Presidential Suite - 33 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Superior Double Room Description, photos, price, amenities
- private entrance,
- sofa,
- wardrobe/closet,
- bedside socket
- complimentary toiletries,
- conditioner,
- toilet paper,
- private bathroom,
- toothbrush,
- toilet,
- body soap,
- bathtub or shower,
- shower
- television (tv),
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- telephone
- electric kettle,
- tea and coffee making facilities
- towels,
- bed linen
- city view
- smoke detector,
- fire extinguisher (in room/apartment)
Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious double room features a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit is equipped with 1 bed.
Room size:
Superior Double Room - 25 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Choose your ideal room at Hotel Polo Towers Shillong
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Premier Room
- Queen Suite
- Superior Double Room
- Presidential Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, wi-fi throughout the property
On-site activities & leisure
bar happy hour
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, barbecue facilities, café/snack bar, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, spa & wellness sanctuary, massage therapies, full spa amenities, spa relaxation lounge, curated spa/wellness packages, fitness activities
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, rooftop sun deck, patio/outdoor seating
Family & entertainment
fun karaoke nights, vibrant nightclub with dj
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free parking is offered.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 6 years old pay 2,500.00 INR per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Premier Room
- Queen Suite
- Presidential Suite
- Superior Double Room
